Windows Logo Key + S, type System Information and select Looks like i might have to go back to window 7.Īny help on this matter would be greatly appreciatedġ.) First determine your computer System Type, 圆4 (64bit) or x86 (32bit). I have scanned my computer with windows saftey scanner, hit man pro, and Malwarebytes and there is no malware on my computer. ![]() The windows help desk said i had missing and corrupted files on my computer and this is when they said i would need the PREMIUM HELP. When i uninstall the driver completely then hit the tab scan for hardware changes it brings up the "Qualcom Atheros AR3011 bluetooth driver 3.0" and the yellow triangle has gone and my bluetooth is working.Īll good you would think, but no if i switch computer of next time i restart it the same problem occurs. If i go to device manager the Qualcom Atheros AR3011 bluetooth driver 3.0 has a yellow warning triangle by it, and i can not connect any bluetooth devices to my laptop, and i get a message saying "Windows has stopped this device because it has reported problems. ![]() The point is that it all worked fine on windows 7 so it must be something to do with windows 10.ĭetails: i run windows 10 on my Lenovo g580 laptop I contacted the windows ask desk and they started to help, they got so far then said i needed premium help at the massive cost of £95 which i declined. ![]() Now my atheros bluetooth driver does not work properly. I have recently upgraded to Windows 10 from Windows 7.
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